TERMS & CONDITIONS

  • “United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E.
  •  ”Visa or MasterCard debit and credit cards in AED will be accepted for payment”
  •  ”We will not trade with or provide any services to OFAC (Office of Foreign Assets Control) and sanctioned countries in accordance with the law of UAE”
  • ”Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website”
  • “Cardholder must retain a copy of transaction records and Merchant policies and rules”
  • “User is responsible for maintaining the confidentiality of his account”

PRIVACY POLICY

  • ”All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties”
  • ” https://skytechen.com/ takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However,
  • “The https://skytechen.com/ is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.”
  • “The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted”.

WARRANTY POLICY

All finished products sold will carry a comprehensive warranty of 18month on all manufacturing defects excluding wear and tear.

COOKIE POLICY

The Services use “cookies” to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. We may use cookies to collect, store, and track information for statistical purposes to operate the services. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. You may learn more about cookies and how they work in this guide.

PAYMENT CONFIRMATION

Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt of payment. 

CANCELLATION POLICY

Customer can cancel their order within 24 hours from the payment; cancellation of the order must be made via email to [email protected] no later than completion of 24 hours with details of Invoice number.

REFUND POLICY

“Refunds will be done only through the Original Mode of Payment” All refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed. Further, refunds can be made for orders that are complying to our order Cancellation Policy only.

RETURN AND REFUND POLICY

We accept returns within 7 days of receipt of the goods, only if the products are damaged or discrepancies to the product order. Please notify us and return the goods in its original condition with its original packaging. In such instances, we will endeavour to send you another new product or refund the payment.We can only accept returns of products that have not been used and remain with original packaging. If all these conditions are met, please ship your products back to us using a registered courier service and we will issue a full refund. Please note that we reserve the right to refuse any returned shipments if the product has been used or tampered with. Shipping & Handling fees are non-refundable.

DELIVERY/SHIPPING POLICY

Delivery period will be purely based on the availability of stocks at the local warehouse or production period and will be clearly stated in the quotation we sent in response to the inquiry. Further all deliveries will be done through a third-party courier service and all such costs will be mentioned in our quotation separately  and to be borne by the customer.

PRODUCT SPECIFICATIONS- All product specifications are mentioned in the website.

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